Contact us.
Student support and academy seat enquiries. One team, Monday to Saturday.
Email or WhatsApp Monday to Saturday.. We aim to reply within one working day.
Student support
Account help, question feedback, billing and technical problems.
support@mymdcat.com
Academy and school enquiries
Seat pricing, white label and the monthly progress report for a cohort.
academy@mymdcat.com
Before you write
Three things that save a round trip.
A little detail in the first message usually means we can answer in one reply.
- Question feedback
- Send the question ID and what you think is wrong. The key is re-checked against the source before anything changes.
- Payments
- NayaPay or direct bank transfer, with manual receipt approval. Your account activates within 12 hours of receipt approval.
- Refunds
- You can request a refund within 30 days. We review the account in good faith, usually within a few working days, and settlement takes 5 to 10 business days. Start the request from Billing after you sign in.
Start with 500 free practice attempts.
Every attempt includes a worked explanation. No card needed.